Participatory, user-centric approaches to solving problems are gaining momentum as alternatives to traditional organizations. Among these approaches is the innovation Lab, a creative, multi-disciplinary environment that employs a proven and repeatable protocol to seek disruptive, potentially systems-tipping solutions.
This report examines the Lab’s roots in complexity, networked collaboration and design thinking. It shows how Labs focus on problem-solving in a highly experimental fashion within a neutral space. The paper offers a review of several Lab models in action around the world, highlighting the Lab’s role in addressing the complex challenges we collectively face in the 21st century.